Privacy Policy – Ohm & Safe Electrical

Effective Date: 01/03/26

Ohm & Safe Electrical (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

1. Information We Collect

We may collect and process the following data:

Information you provide:
– Name
– Phone number
– Email address
– Property address
– Details of your enquiry

Automatically collected data:
– IP address
– Browser type and version
– Pages visited and time spent on our site
– Device information

2. How We Use Your Information

We use your data to:
– Respond to enquiries submitted via our website
– Provide quotes and carry out electrical services
– Communicate with you regarding your job
– Improve our website and services
– Maintain internal records

3. Legal Basis for Processing

We process your data under:
– Contractual necessity – to provide services you request
– Legitimate interests – to run and improve our business
– Legal obligations – for tax and compliance requirements
– Consent – where required (e.g. cookies or marketing)

4. Cookies

Our website may use cookies to enhance your experience.

Cookies help us:
– Understand how visitors use our site
– Improve website performance
– Provide a better user experience

You can control or disable cookies through your browser settings.

5. Analytics

We may use tools such as Google Analytics to collect anonymous data about website usage. This helps us understand how visitors interact with our website and improve it.

Google Analytics may collect:
– Pages visited
– Time spent on pages
– General location (not precise address)

6. Data Sharing

We do not sell your personal data. We may share it with:
– Website hosting providers
– IT and support services
– Accountants or legal advisors
– Authorities if required by law

All third parties are required to keep your data secure.

7. Data Retention

We only retain personal data as long as necessary:
– Enquiry data: up to 12 months
– Customer/job records: up to 6 years (for legal and tax purposes)

8. Data Security

We take appropriate security measures to protect your data, including:
– Secure servers
– Restricted access
– Safe handling of personal information

9. Your Rights

Under UK GDPR, you have the right to:
– Access your personal data
– Correct inaccurate data
– Request deletion
– Restrict or object to processing
– Request transfer of your data

To exercise your rights, contact us using the details below.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Ohm & Safe Electrical
Email: ohm.and.safe.electrical@gmail.com
Phone: 07835627987

12. Updates to This Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.

End of Privacy Policy